FAQ

Q: Do Bridgeview Medical Practice bulk-bill?

Answer

Yes, we bulk bill for our general practitioner visits, Pathology and Ultrasound. Physiotherapy services are also bulk-billed when referred by your doctor as part of your care plan (for eligible patients).

Q: What if I don’t have a Medicare card?

Answer

If you are not eligible for medicare, you will be charged privately. For more information see Private Patients.

Q: What if I forget or have lost my Medicare Card?

Answer

If you have been to us before and your card is still current, your visit will be bulk billed. If you have not been to us before, we will bulk bill your visit IF we can validate your details with Medicare; otherwise you will be charged privately.

Q: Can I use someone else’s Medicare Card?

Answer

No, Medicare considers this fraud and we discourage this practice.

Q: How can I get my files transferred from my previous medical centre to Bridgeview Medical Practice?

Answer

A staff member of Bridgeview Medical Practice will give you a Medical Records Request Form to complete.  We can send this form to your previous medical centre for you.

Q: What are your opening hours?

Answer
Bridgeview Medical Practice
Monday to Thursday – 8am to 8pm
Friday – 8am to 6pm
Saturday – 8am to 3pm
Sundays and Public Holidays – Closed

Q: Is it necessary to make an appointment to see a doctor?

Answer

Appointments are encouraged, but the doctors will see walk-in patients as quickly as possible. It is important to try and see the same doctor each time you visit the practice so that your care is managed by someone who knows you. This is something we seek to encourage.


Long appointments are available upon request.

Q: What if it is an emergency?

Answer

No appointments are necessary for an urgent medical situation.

Q: How do I make an appointment?

Answer

Phone the practice on (02) 9631 6400.  or Please make appointment online by clicking  Book Appointment online button - in this page on top right.

Q: Can i send an email to " bvmp@bridgeviewmedical.com.au " - to request about my medical consults -- for example - results , script request, referral request etc ?

Answer
This email is for administrative purpose only .
Medical matters such as results ,scripts, referrals, consults will not be dealt electronically. You will need to discuss with your doctor regarding these matters. Your medically related requests via this email is not confidential , hence please refrain from utilising it for such purposes.

Q: Do you have a Physiotherapist?

Answer

Yes, we have on site physiotherapy including a female. Click here for more information and fees.

Q: How do I see a doctor when Bridgeview Medical Practice is closed?

Answer
When the Practice is closed, Sydney Medical Service (8724 6300), an after hours service, will assist our patients.

Q: Do you have a podiatrist or optometrist?

Answer
We can refer you to a podiatrist or optometrist close by.

Q: How do I register as a patient at Bridgeview Medical Practice?

Answer
When you come in you will be asked to fill out a new Patient Information Sheet with your details. Medicare card and Health Care or Pension card will be checked.

Q: Do you have a Dentist?

Answer
There is a dental practice within the same complex as Bridgeview Medical Practice; whom we have an excellent working relationship with.

Q: Do you have a Psychologist?

Answer
Yes, Please click here for more information.

Q: Do you have female doctors?

Answer

Yes we do.

Q: Do you have a Paediatrician?

Answer

Yes, please click here for more information.

Q: Do you have a Dietitian?

Answer

Yes, please click here for more information.

Q: Do you do STI checks?

Answer

Yes.

Q: Do you do travel vaccines?

Answer

Yes, it is best to make an appointment with one of our doctors 6-8 weeks before travelling for a comprehensive travel consultation.

Q: Do you do immunisations?

Answer

Yes.

For childhood immunisations, please bring your child’s immunisation record and/or “Blue Book” to these appointments. Please also advise our receptionists when booking an appointment that you are attending for immunisation, as well as on arrival.

Q: Do you see Work Cover patients?

Answer

Yes, we are Work Cover authorised.

Q: Can I get a blood test at the Practice?

Answer

Yes. We have a full pathology service for patients referred by our doctors.

Q: Is there parking?

Answer

Yes, there is timed parking (1hr) on Portico Parade in front of our practice or unlimited parking just around the corner on Junia St. (Also see Map and Parking)

Q: Do you provide Home Visits?

Answer

We will provide home visits for our regular elderly/infirm patients whom have difficulty travelling to our practice. This is to be negotiated with your usual doctor.

Q: Do you provide Women’s Health services?

Answer

Yes, we work hard to provide a comprehensive Women’s Health Service. Click here for further information.